Privacy Policy
Last update on : 14.07.2024
We care about your privacy and are committed to protecting your personal data shared on our platform including website, web application and mobile application, and any payment processing platforms including the platforms hosted by us, one or more of the payment mechanisms provided through the merchant platforms/ websites or our checkout pages ("Platform"), including the steps we take to protect your Personal Information (including Sensitive Personal Information). The term websites, and Platforms include all pages that are sub-domains or are associated or exist within website or Platform etc. Should we ask you to provide certain information by which you can be identified when using this website, application or any other Platform; then you can be assured that it will only be used in accordance with this Privacy Policy.
This Privacy Policy sets out how EzeePay Services Private Limited (“EZEEPAY”) collects, uses, stores, shares and protects any information that you provide when you use this website, all related websites, applications, services and any other Platform.
This Privacy Policy is applicable to the businesses, products or services of EZEEPAY.
By accessing the websites, Platforms and/or using products or services provided by EZEEPAY, you agree and accept our Privacy Policy (“Privacy Policy”). This Platform is owned and operated by EZEEPAY (hereinafter referred to as “EZEEPAY” or “ezeepay” or "We" or "Us” or “Our”). By using the websites, Platforms, and/or having used or using the products or services offered by EzeePay, directly or indirectly, in the past, present or future, you expressly consent to our use and disclosure of your Personal Information and Sensitive Personal Information submitted to us in accordance with this Privacy Policy. You further acknowledge and accept that your consent herein shall also be applicable to your Personal Information and Sensitive Personal Information submitted to us, directly or indirectly, in the past.
For the purpose of this Privacy Policy and wherever the context so requires and depending on the circumstances and the use of our Services, "you" or “your” might refer to the End Customer, the Merchant, or the Visitor / Guest:
1. We refer to you as an "End Customer" whenever you directly use an End Customer Service for your own personal use (usually a merchant's customer utilising
2. EZEEPAY Payment Gateway, for example when you buy a product or avail a service from a merchant that uses Ezeepay for payment processing), but we do not directly do business with you.
3. We refer to you as a "Merchant" when we engage in a direct business relationship with you i.e when you do business with, or otherwise transact with, or avail the Ezeepay Payment Gateway or any other service provided by Ezeepay.
4. When you visit a website or connect with Ezeepay in any other way, we refer to you as a "Visitor / Guest." This is because you are not signed into an Ezeepay account when you visit the website. (Let's say you're thinking about becoming a user of Ezeepay’s Services, so you decide to send them a message asking for additional information so that you can make an informed decision.)
This privacy statement will inform you how we handle your personal data, your privacy rights and how the law protects you. Please read this privacy statement carefully before using our Services.
EZEEPAY may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. The revised version will be effective at the time we post it and, following such posting, your continued use of the “Website” will constitute your express consent to us continuing to process your Personal Information in accordance with the terms of our revised privacy policy.
What do we use your information for?
We collect information from you when you register on Mobile Application.
When registering or performing a transaction on Mobile Application, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number and your payment method (Credit, Debit or NetBanking)
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
To process transactions
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the services requested.
To send periodic emails
The email address you provide for order processing, will only be used to send you information and updates pertaining to your transaction.
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information.
We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to?keep the information confidential.
After a transaction, your private information (credit cards, emails etc.) will not be kept on file for more than 60 days.
Do we use cookies?
Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information.
If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly. However, you can still place orders by contacting customer service.
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Terms and Conditions
Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website at www.ezeepayservice.com
For security reasons, there may be additional limits on the number and amount of Transfers you can make using the Ezee Pay Services. For example, your access to funds in your Ezee Pay Services Account or your ability to use the Ezee Pay Services may be limited if you fail to provide us with adequate identity verification information. These restrictions generally will be lifted once you provide adequate identity verification information. We may increase applicable limits at our discretion as you continue to use the Ezee Pay Services, subject to such conditions and requirements as we determine. EZEE PAY SERVICES WILL NOT BE LIABLE TO YOU FOR FAILING TO ENFORCE ANY OF THESE LIMITS.
Know more about Refund and cancellation
Changes to our Privacy Policy
If we decide to change our privacy policy, we will post those changes on this page, and/or send an email notifying you of any changes.
